Privacy Policy
Last updated: May 14, 2025
Introduction
At Replyso, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer support assistant and Chrome extension.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Billing information
- Customer support messages and templates
- Usage data from our Chrome extension
How We Use Your Information
We use the collected information to:
- Provide and improve our AI-powered customer support services
- Process your payments and manage your subscription
- Train our AI models to generate better responses
- Send you important updates about our service
- Analyze usage patterns to improve our platform
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services for analytics, payment processing, and other business operations. These services have their own privacy policies and may collect information as specified in their respective privacy policies.
Your Rights
You have the right to access, correct, or delete your personal information. You can also request a copy of your data or opt out of certain data processing activities. Contact us for any privacy-related requests.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us.