Flexible Pricing
Choose the right plan for your business
Start with our free tier and scale as your business grows.
Free
Perfect for small teams just getting started
$0
/month
Includes 100 messages
- Orb: The AI agent for your business support
- Knowledge base (25 articles)
- 5 embedded documents
Most Popular
Traction
For teams needing more capacity
$30
/month
Includes 2,500 messages
- Everything in Free
- Remove branding
- Add domain
- Unlimited documents
- Unlimited articles
Growth
For growing teams needing collaborative features
$60
/month
Includes 10,000 messages
- Everything in Traction
- Team Members
- Collaborative knowledge management
Scale
For teams requiring maximum capacity
$120
/month
Includes 25,000 messages
- Everything in Growth
- Priority support
- Advanced analytics
Compare plans in detail
Feature | Free | Traction | Growth | Scale |
---|---|---|---|---|
Messages | 100 | 2,500 | 10,000 | 25,000 |
AI Agent (Orb) | ✓ | ✓ | ✓ | ✓ |
Knowledge Base Articles | 25 | Unlimited | Unlimited | Unlimited |
Embedded Documents | 5 | Unlimited | Unlimited | Unlimited |
Remove Branding | – | ✓ | ✓ | ✓ |
Custom Domain | – | ✓ | ✓ | ✓ |
Team Members | – | – | ✓ | ✓ |
Frequently asked questions
Here are some common questions about our pricing and plans.
- What are messages?
- Messages are used each time you generate an AI response. One message equals one response generation. They are the primary way we measure usage of the AI system.
- Can I change plans anytime?
- Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. Upgrading immediately gives you access to the new features.
- How does the AI know about my business?
- The AI learns about your business by training on your data. You can upload documents, example responses, and other data to help the AI understand your business. The more quality data you provide, the better the AI will understand your specific needs.
- What happens if I run out of messages?
- If you run out of messages, you can upgrade to a higher plan with more messages or wait until your next billing cycle when your message allocation resets.
Ready to transform your customer support?
Start with our free plan today and experience the power of AI-powered customer support.